What is safety culture in healthcare?
The Patient Safety Systems (PS) chapter of The Joint Commission Accreditation (JCI) manuals defines safety culture is the product of individual and group beliefs, values, attitudes, perceptions, competencies, and patterns of behavior that determine the organization’s commitment to quality and patient safety.

Improving the survey process in an organization as part of its commitment to promote high reliability in healthcare. The Joint commission international (JCI) urges organizations to establish a safety culture that fosters trust in reporting unsafe conditions to ensure high-quality patient care.

Why is safety culture so important in healthcare?
Improving the culture of safety within healthcare is an essential component of preventing or reducing errors and improving overall healthcare quality. Studies have documented considerable variation in perceptions of safety culture across organizations and job descriptions.

Workshop course curriculum:
Module 1: Introduction to SOPS, AHRQ survey tools, conducting reliability and validity of AHRQ SOPS tool, Data collection methodology, Data validation and Accreditation standards (JCI, NABH, …)

Module 2: Data cleaning and Coding in SPSS, High quality data analysis by using SPSS Statistical software

Module 3: Internal & External Bench marking practice and standards

Module 4: Scorecard, Dashboard and Storyboard by using Tableau and Power BI business intelligence software.

Who should attend?

• Healthcare Quality Mangers
• Patient Safety officers
• Risk management professionals
• Infection control professionals
• Doctors/Nurses
• Lab technicians
• Hospital Management staffs

Course Materials:

• RISI specialized user guide for SPSS Statistical software
• SPSS 23.0 version software
• AHRQ SOPS Survey user guide
• AHRQ International Benchmarking database
• Power BI software
• SPSS Software
• SPSS user guide